Update tickets in Zendesk when rows are updated in Smartsheet
Keep your customer support in sync with your project management by linking Smartsheet to Zendesk through this workflow. Now, whenever there's an update to a row in Smartsheet, a corresponding ticket gets updated in Zendesk. This smooth, automatic workflow ensures that all relevant changes recorded in Smartsheet are immediately reflected in your Zendesk support tickets, keeping your service team up-to-date with the latest developments.
Keep your customer support in sync with your project management by linking Smartsheet to Zendesk through this workflow. Now, whenever there's an update to a row in Smartsheet, a corresponding ticket gets updated in Zendesk. This smooth, automatic workflow ensures that all relevant changes recorded in Smartsheet are immediately reflected in your Zendesk support tickets, keeping your service team up-to-date with the latest developments.
- When this happens...Updated Row
Triggers when a row is updated.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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