Tidio + Zendesk

Create Zendesk tickets from new Tidio bot contacts for efficient customer support

Effortlessly manage customer inquiries from Tidio with this seamless workflow. When a contact is sent from Tidio's chatbot, it will instantly create a ticket in Zendesk, ensuring fast and efficient handling of your customer support requests. Turn your Tidio interactions into organized Zendesk tickets and keep your customer service on track.

Effortlessly manage customer inquiries from Tidio with this seamless workflow. When a contact is sent from Tidio's chatbot, it will instantly create a ticket in Zendesk, ensuring fast and efficient handling of your customer support requests. Turn your Tidio interactions into organized Zendesk tickets and keep your customer service on track.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Send to Zapier NodeRequired

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
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  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
tidio logo
tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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