Twilio + Zoho Desk
Create tickets in Zoho Desk for new sms in Twilio
Stay responsive to your customers' needs with this seamless workflow. Whenever you receive a new SMS in Twilio, a ticket is instantly created in Zoho Desk. This streamlined automation enables faster response times, giving your customer service team a chance to solve problems quicker. No need to manually transfer information from one platform to the other, let this workflow simplify your process.
Stay responsive to your customers' needs with this seamless workflow. Whenever you receive a new SMS in Twilio, a ticket is instantly created in Zoho Desk. This streamlined automation enables faster response times, giving your customer service team a chance to solve problems quicker. No need to manually transfer information from one platform to the other, let this workflow simplify your process.
- When this happens...New SMS
Triggers when an SMS is sent to your Twilio number.
- automatically do this!Create Ticket
Creates a new ticket for customer requests.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
