Twilio + Zoho Desk

Make calls via Twilio when new tickets arrive in Zoho Desk

Stay on top of your customer support tasks with this workflow. Whenever a new ticket is created in Zoho Desk, it will set off a call phone action in Twilio. This automation not only ensures prompt attention to your customers' needs, but also saves you time from manual dialing. Watch your customer service efficiency soar with this simple yet effective workflow.

Stay on top of your customer support tasks with this workflow. Whenever a new ticket is created in Zoho Desk, it will set off a call phone action in Twilio. This automation not only ensures prompt attention to your customers' needs, but also saves you time from manual dialing. Watch your customer service efficiency soar with this simple yet effective workflow.

  1. When this happens...
    Zoho DeskZoho Desk
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    TwilioTwilio
    Call Phone

    Call a number or numbers and say a message.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
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Related categories

  • Phone & SMS

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zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho