UserBit + Zendesk

Create UserBit notes from new Zendesk tickets

This integration will send ticket info from Zendesk directly to your user research project on UserBit. Once set up, you can create research notes in real-time each time a new ticket is created in your Zendesk account.

This integration will send ticket info from Zendesk directly to your user research project on UserBit. Once set up, you can create research notes in real-time each time a new ticket is created in your Zendesk account.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    UserBitUserBit
    Create or Update Note

    Creates a new note or updates it if it already exists.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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About UserBit

UserBit is a UX research software platform where UX and product teams can gather, analyze, and share their research workflow.

Related categories

  • Product Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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