UserBit + Zendesk

Add new UserBit insights to Zendesk tickets

Set up this Zap to create new Zendesk tickets automatically by publishing new UserBit research findings. The description will contain rich formatting just like your UserBit insight, while saving you the hassle of manual updates.

Set up this Zap to create new Zendesk tickets automatically by publishing new UserBit research findings. The description will contain rich formatting just like your UserBit insight, while saving you the hassle of manual updates.

  1. When this happens...
    UserBitUserBit
    Insight Published

    Triggers when new insight is published.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
    • WorkspaceRequired

    • ProjectRequired

    • Document IDRequired

    • Document TitleRequired

    • Source TypeRequired

    • Document ContentRequired

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
    • WorkspaceRequired

    • ProjectRequired

    • SurveyRequired

    • Participant IDRequired

    • Participant NameRequired

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
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About UserBit

UserBit is a UX research software platform where UX and product teams can gather, analyze, and share their research workflow.

Related categories

  • Product Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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