ConditionalVisibility

new-products-promo

best-customer-support-apps-01-zendesk

best-customer-support-apps-02-helpscout

best-customer-support-apps-03-intercom

best-customer-support-apps-04-zoho

best-customer-support-apps-05-freshdesk

best-customer-support-apps-06-reamaze

best-customer-support-apps-07-hubspot

best-customer-support-apps-08-hiver

best-customer-support-apps-09-helpcrunch

Best apps

Best customer support software hero

HubSpot

Help Scout

Freshdesk

Zendesk

Zoho Desk

HelpCrunch

Intercom

Reamaze

Hiver

Looking for a new customer support solution for your team? Read on for our breakdown of the nine best help desk software.

9 best help desk software and customer support apps

The best help desk software and customer support apps

Do you use a task management tool to track your to-dos? Once configured, this integration will create Asana tasks automatically from Hiver when a new email is received in your shared mailbox so you can always stay on top of your emails. 

Asana

Add Asana tasks for new emails in Hiver shared mailboxes

Use this template to automatically send messages to a specific Slack channel whenever a new email arrives in a Hiver shared mailbox. Send details including the subject of the email and a link to that email.

Slack

Get messages about new emails in Hiver shared mailboxes via Slack

Need to ensure your helpdesk has all your customer queries in it? Save time and effort by activating this Jotform Freshdesk integration. Any new submissions you receive to a form on JotFrom will automatically create a new ticket in Freshdesk.

Jotform

Create Freshdesk tickets for new Jotform submissions

Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.

Get Slack notifications for new Freshdesk tickets

Need your channel to know whenever a customer reaches out? Activate this Reamaze-Slack integration and we'll make sure your team is always up to speed. It will listen for any new conversation on Reamaze from then on, automatically sending out a message to your chosen Slack channel with all the details you need.  

Send Slack messages with new Reamaze conversations

Stay on top of your customer support with this Reamaze-Discord workflow. When a new message is received in Reamaze, this automation sends a channel message in Discord, keeping your team informed and ready to respond. Streamline communication and improve response times, ensuring excellent customer service every time.

Discord

Send new Reamaze messages as Discord channel messages for seamless communication

Excel at task management AND customer success with this Help Scout-ClickUp integration. With this setup, each new conversation in Help Scout creates a new task in ClickUp. Your customers will always feel taken care of with this integration! 

ClickUp

Create ClickUp tasks from Help Scout conversations

Build your contact list effortlessly and automatically add subscribers with this Help Scout to Mailchimp automation. Once set up, with every new conversation started in Help Scout, Zapier will automatically add a new subscriber to Mailchimp. Rest assured that your list is complete with this Zapier integration. 

Mailchimp

Create Mailchimp subscribers from Help Scout conversations

Keep your mailing lists healthy and updated without breaking a sweat using this Intercom-Mailchimp integration. This Zap will automatically add new Intercom users to the Mailchimp list of your choice after it is set up so you're free to focus on customer service, not data entry.

Add new Intercom users to Mailchimp

Need more people to know what's been going on in Intercom. We have an easy way for you to get that done. Set up this integration and new Intercom conversations will be sent in Slack channels. Just like that, everyone will be up to date with the latest happenings in the company.

Send new Intercom conversations as Slack channel messages

When a new contact is created in HelpCrunch, this integration searches for them in Pipedrive. If nothing is found it creates a new person in Pipedrive

Add new HelpCrunch customers to Pipedrive

Stay organized effortlessly with this automation. Whenever a new chat is created in HelpCrunch, it triggers a workflow that creates a new database item in Notion. Keep your team updated and ensure nothing gets lost in the hustle of customer support with this streamlined process.

Notion

Create new Notion database items for every new chat created in HelpCrunch

In a cross-functional environment, it is important for all stakeholders to have visibility over support requests and questions from customers. This integration ensures that whenever a new ticket is added in Zoho Desk, all users in Slack are notified.

Send a direct message on Slack about new Zoho Desk tickets

Stay on top of customer support in real time. With this workflow, whenever you receive a new ticket in Zoho Desk, it automatically sends a message via WhatsApp Notifications. Save time and improve response rates by enabling instantaneous communication to help solve customers' issues more efficiently.

WhatsApp Notifications

Send WhatsApp Notifications messages when new Zoho Desk tickets are created

A common use of form software is to allow customers or prospects to ask you questions. If they do that often enough, you'll need a way to manage and respond to those individuals.The Typeform-Zendesk integration makes that easy. You can have new Typeform entries automatically create new tickets for follow up in Zendesk.

Typeform

Create Zendesk tickets from new Typeform entries

If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to handle the data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.

Google Forms

Create Zendesk tickets from new Google Forms responses

Who has time to switch back and forth between platforms? Make your workflow a tad smoother with this integration, which will allow you to automatically add contacts to Google Ads customer lists as soon as they're added to a list in HubSpot. Save yourself from copying and pasting between platforms, which means more time for you to do meaningful work.

Google Ads

Add new HubSpot contacts to Google Ads customer lists

Use this integration to automatically import new leads from Google Ads into HubSpot as contacts. This Zap saves you from the tedious task of duplicate data entry!

The best help desk software and customer support apps

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