Articles tagged "Customer support"

Manychat vs. Chatfuel: Which chatbot builder should you use? [2025]

We tested Chatfuel vs. Manychat to help you decide which makes the most sense for your business. Here's what we found.

Zendesk vs. Intercom: Which is better? [2025]

Choosing between Zendesk vs. Intercom? Zendesk may be better for customer service, while Intercom has more sales utility. See more key differences here.

What is a customer portal?

Customer portals can streamline your support and help users find what they need. Learn more in our guide.

The 7 best customer and client portal apps in 2025

Customer and client portals let clients access information and request support. We broke down the 7 best customer and client portal apps on the market.

7 ways to automate Intercom with Zapier

To get the most from Intercom, you have to make sure it plays nicely with the other apps you use. Here's how you can use Zapier to connect Intercom with your business-critical tools.

The 9 best HubSpot certifications, according to HubSpot-certified experts

If you want to uplevel your online marketing expertise, these nine HubSpot certifications will set you up for success.

Freshdesk vs. Zendesk: Which should you use? [2025]

Whether you choose Freshdesk or Zendesk, both offer excellent omnichannel support options. Here's how they stack up.

The 5 best live chat apps for customer support in 2025

We've tested dozens of live chat apps for customer support, and here we'll present the best with our reasoning for each pick.

Simplify customer support with Zapier's Freshdesk integration

Freshdesk can enhance your customer service processes—but not if it's siloed from your other apps. Here's how to connect all your tools for better customer support.

4 ways to automate Help Scout with Zapier

Speed up your customer support by connecting Help Scout to your other business-critical tools. Here's how.