Articles tagged "Customer support"

Freshdesk vs. Zendesk: Which should you use? [2025]

Whether you choose Freshdesk or Zendesk, both offer excellent omnichannel support options. Here's how they stack up.

The 9 best HubSpot certifications, according to HubSpot-certified experts

If you want to uplevel your online marketing expertise, these nine HubSpot certifications will set you up for success.

The 5 best live chat apps for customer support in 2025

We've tested dozens of live chat apps for customer support, and here we'll present the best with our reasoning for each pick.

6 ways to automate Facebook Messenger

Discover how you can improve response times and customer experience in Facebook Messenger by automating notifications, tracking messages, auto-responses, and more.

Simplify customer support with Zapier's Freshdesk integration

Freshdesk can enhance your customer service processes—but not if it's siloed from your other apps. Here's how to connect all your tools for better customer support.

4 ways to automate Help Scout with Zapier

Speed up your customer support by connecting Help Scout to your other business-critical tools. Here's how.

21 great customer service script examples

Explore 21 customer service script examples to humanize your customer interactions and manage challenging scenarios effectively with tailored scripts.

How Gold Rush Vinyl remixed an outdated industry with automation

Learn how Gold Rush Vinyl is using Zapier to automate 2,200+ hours of critical processes per year.

How UltraCamp uses AI to build thoughtful customer connections

The UltraCamp team knows that keeping camp programs alive requires lots of not-so-fun admin work. Here's how they use Zapier and AI to help their customers succeed with its product.

How to create a customer support portal with Zapier

Zapier Interfaces is an excellent way to build customer support portals or resource hubs that connect to thousands of apps, including Tables, to power your workflows.