Articles tagged "Customer support"

AI in customer service: 11 ways to automate support

Using AI in customer service can help businesses streamline and enhance their support through applications like chatbots, query sorting, opinion mining, and more.

6 ways to automate Intercom with Zapier

To get the most from Intercom, you have to make sure it plays nicely with the other apps you use. Here's how you can use Zapier to connect Intercom with your business-critical tools.

Zendesk vs. Zoho Desk: Which is best? [2024]

Zendesk for Service offers more customization and a better user interface than Zoho Desk, though at a much higher price point.

The best help desk software and customer support apps in 2024

Looking for a new customer support solution for your team? Read on for our breakdown of the nine best help desk software.

Zendesk vs. Jira Service Management: Which is best? [2024]

Comparing Zendesk vs. Jira? Here's what you need to know about each service management platform, including pricing, features, usability, and more.

How to create an appointment AI chatbot

Discover how Results Grow used AI and Zapier to build a custom chatbot for booking customer appointments.

How to create an AI chatbot for customer service reps

Discover how Sam Ogborn, founder of Autonomy, built a personalized customer service AI chatbot with Zapier Chatbots.

The 8 best VoIP providers to move your business phone to the cloud in 2024

Explore the best VoIP services for seamless business communication—affordable, flexible, and compatible with mobile and desktop devices.

App spotlight: JustCall

JustCall is a cloud-based phone and messaging platform for sales and support teams. Learn how to automate JustCall with Zapier to build better customer relationships.

7 ways to use Zapier's Zendesk integration

Customer service can make or break a brand. Learn how to automate Zendesk with Zapier for a smooth customer experience and customized internal tracking.