Articles tagged "Customer support"

Zendesk vs. Jira Service Management: Which is best?

Comparing Zendesk vs. Jira? Here's what you need to know about each service management platform, including pricing, features, usability, and more.

The best help desk software and customer support apps

Looking for a new customer support solution for your team? Read on for our breakdown of the nine best help desk software.

Zendesk vs. Zoho Desk: Which is best?

Zendesk for Service offers more customization and a better user interface than Zoho Desk, though at a much higher price point.

21 great customer service script examples

Explore 21 customer service script examples to humanize your customer interactions and manage challenging scenarios effectively with tailored scripts.

How to create a customer support portal with Zapier

Zapier Interfaces is an excellent way to build customer support portals or resource hubs that connect to thousands of apps, including Tables, to power your workflows.

6 ways to automate Facebook Messenger

Discover how you can improve response times and customer experience in Facebook Messenger by automating notifications, tracking messages, auto-responses, and more.

How Gold Rush Vinyl remixed an outdated industry with automation

Learn how Gold Rush Vinyl is using Zapier to automate 2,200+ hours of critical processes per year.

How UltraCamp uses AI to build thoughtful customer connections

The UltraCamp team knows that keeping camp programs alive requires lots of not-so-fun admin work. Here's how they use Zapier and AI to help their customers succeed with its product.

How to create an appointment AI chatbot

Discover how Results Grow used AI and Zapier to build a custom chatbot for booking customer appointments.

How to create an AI chatbot for customer service reps

Discover how Sam Ogborn, founder of Autonomy, built a personalized customer service AI chatbot with Zapier Chatbots.