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The 6-step client onboarding checklist (with template)

Getting a new client up to speed shouldn't feel like reinventing the wheel every time. Here's a customer onboarding checklist to streamline your to-do list.

By Steph Knapp · October 18, 2023
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Why client onboarding may be blocking business growth (and how to un-block it)
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Business growth

Why client onboarding may be blocking business growth (and how to un-block it)

We took a hard look at how we onboard new clients at Audience Ops, the blog content service that I started a few years earlier. What seemed to work for our earliest clients simply wasn't scaling as the business started maturing.

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