RevOps automation collection

How to reliably scale an eCommerce business

The first time I saw consistent sales with my eCommerce business, I was excited and anxious. I finally had proof of product-market fit, and people actually wanted to buy what I was selling. But the anxiety came from knowing it was time to scale.

Customer reviews: The most important small business marketing strategy

An expertly crafted marketing plan will only take you as far as your online reviews allow. You can say all the right things, on all the right platforms, with all the right keywords, but bad reviews can still tank even the best marketing strategies.

The value of transparency: Letting your customers see the data you see

I'm the co-founder of Service Direct, an advertising technology company based in Austin. We offer lead generation solutions for local service businesses, and we like to think we take a lot of the complexity and risk out of marketing for small businesses.

Turn any website into an email newsletter

Email is the internet's last bastion against the algorithm. Every other website and app decides which things you will or will not see, and in which order you'll see them. Your inbox doesn't work that way—which is amazing. 

5 ways to automate your customer feedback process with VideoAsk

Can you really know what your customers are thinking if you don't ask them? Thanks to VideoAsk, you can rediscover the richness of face-to-face communication virtually.

The landing page guide: How to promote your product on one web page

In the beginning, websites were all landing pages, simple one-page sites that provided links to other pages on the same server or on the internet.

Start small: Getting your first customers through small-scale marketing tactics

While things like developing your products, setting up a corporation, and finding funding can be complex and difficult, there's always been one thing that has stood out to me as the most intimidating part of any new business: finding your first customers.

Why your business shouldn't use a Gmail.com address, and what to use instead

What's the email address for your business? If it ends with @gmail.com, @outlook.com, or (please no) @yahoo.com, you need to change it. 

4 ways to improve your real estate business with automation

Every step you take as a Realtor is aimed at one outcome: Finalizing a property sale. Here's a look at some of the most popular ways to automate your real estate workflows so you can save time, improve your productivity, and spend more time with clients.

Copywriting vs. content writing: Which you need—and how to do them well

Driving traffic to your small business website is a never-ending struggle. SEO! Backlinks! Social promotion! As a small business owner, I'm beyond familiar with how hard it can be to get people to your site—and convert them.