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Zapier’s Request Portal Template enables your clients to seamlessly navigate and interact with different resources so that they can get the answers they are looking for. Offer a centralized hub where your customers can quickly create a support ticket, book a demo, read through FAQs, or get up to speed on the latest company news.
The template consists of three landing pages ([via Zapier Interfaces](https://zapier.com/interfaces)), one datasheet ([via Zapier Tables](https://zapier.com/tables)), and one automated workflow ([via Zaps](https://zapier.com/how-it-works)).

## A Custom Built Portal

On the homepage, you have a customizable card layout, guiding your clients to various sections like ticket submissions or joining a Slack channel. You can edit these link cards or add additional ones, incorporating emojis and links for an engaging experience, as well as add your own branding.

## A Fully Automated Experience

For users looking to submit a ticket for help, they are directed to a page where they can fill in their details like email, name, comments, and attach screenshots. From there, a Zap, or action, triggers an email notification to the user. You can easily set up additional actions notifying the users of ticket status changes.

## Stay Organized on Customer Requests

Upon submission, the ticket is sent to a Kanban Table for processing and management Here, new tickets can be seen and managed by your team. The Kanban component allows you to assign permissions for who can collaborate on the cards and move from one status to another, streamlining ticket management.

A simple request portal. Create support tickets and view tickets in a Kanban view.

Zapier's Request Portal Template streamlines customer requests into one easy to access portal. Manage tickets efficiently and improve your client communication.

Create support tickets and view tickets in a Kanban view.

Request Portal Template

New Template

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Zapier tutorials

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Zapier Tables

Zapier Interfaces

With Zapier's automation platform, you can build custom bug reporting hubs and connected tables that help your product team track and solve any issues your users report—all in one place. 

Create a bug reporting hub with Zapier

Create a bug reporting hub with Zapier

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