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Zapier feature guides

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Zapier Chatbots

Zapier gives you the ability to create custom web pages and apps that can also pull in the power of GPT with a chatbot component. Learn how to create your own.

How to create a custom AI chatbot with Zapier Chatbots

Zapier Interfaces gives you the ability to create custom web pages and apps that can also pull in the power of GPT via a chatbot component. Learn how to create your own.

Easily manage and respond to customer inquiries on Facebook Messenger with this automation. When a new message is sent to your Facebook page, Zapier Chatbots will generate a reply using your pre-set knowledge sources, and then send the response back to the customer in Messenger. This Zap streamlines customer support by providing fast, consistent replies, enhancing engagement while saving you time on manual responses.

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Facebook Messenger

Triggers when a new Message is sent to a page.

New Message Sent to Page

Send Message From Page

Create custom AI chatbots and take action with built-in automation

Triggers when a chatbot button is clicked.

Chatbot Button Click

Triggers when a chatbot conversation is inactive for 5 minutes.

Chatbot Conversation Completed

Triggers when chatbot feedback is submitted.

New Chatbot Feedback

Generates a new message reply from a Zapier Chatbot

Generate Reply to Message

Respond to new Facebook Messenger messages with Zapier Chatbots

Streamline customer support by automating responses to new Zendesk tickets. When a new ticket arrives in Zendesk, Zapier Chatbots generates a reply and adds it as a comment on the ticket. This Zap ensures quick, consistent responses, helping to manage customer inquiries efficiently and improving response times.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk

New Group

Triggers when a new ticket is added to a view.

New Ticket in View

Triggers when a new ticket is created. Optionally select an organization.

New Ticket

Triggers when a one or more tags are added to a user.

Tag Added to User

Triggers when a new organization is created.

New Organization

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

Recent Ticket

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

New Action on Ticket

Triggers when an existing ticket is updated.

Updated Ticket

New User

New View

Find an Agent

Finds an existing ticket. With line item support for multiple tickets resulting from a query.

Find Ticket(s)

Find a Group

Find Latest Comment

Find an Organization

Find a Ticket

Find a User

Finds a ticket, or creates one if none are found.

Find or Create Ticket

Finds a organization, or creates one if none are found.

Find or Create Organization

Finds a user, or creates one if none are found.

Find or Create User

Deletes the user and associated records from the account.

Delete User

Create Organization

Remove one or more tags from an existing ticket.

Remove Tag(s) from Ticket 

Create Ticket

Attach File to Ticket

Add Comment to Ticket

Add one or more tags to an existing ticket.

Add Tag(s) to Ticket

Update Organization

Update an existing ticket status or add comments.

Update Ticket

Update User

Create User

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

Automatically respond to new Zendesk tickets with Zapier Chatbots

Enhance your email response efficiency by automating replies to new Gmail messages. When a new email arrives in Gmail, Zapier Chatbots generates a customized reply and sends it back as a response. This Zap saves time on manual replies, helping you stay responsive and keep email communication seamless.

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

How to create a custom AI chatbot with Zapier Chatbots

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