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4 min read

How to deliver strong customer service via Facebook Messenger

By Mikkel Andreassen · March 12, 2021
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Mikkel Andreassen

Mikkel is passionate about customer experience in every color of the beautiful customer engagement spectrum. He loves building great connections with his customers, which often lead to meaningful friendships that last a lifetime and inspire his work. Driven by the genuine belief that CX is the pivotal force that drives a successful business, he is currently at the helm of Dixa's customer experience strategy.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'