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Here are some of the top ways we're embracing and experimenting with AI at Zapier. Get ideas and inspiration for using AI in your work.

AI at Zapier: How we use AI to streamline work

AI is changing how we create things. From engineering to email ops and beyond, people everywhere are uncovering new use cases that are proving more and more disruptive. Find out how Zapier uses AI across departments.

AI at Zapier: How we use artificial intelligence to streamline work

Once a call recording is added to Gong, use AI to generate a summary, or analyze sentiments, and any other details before sending it to Slack.

Gong has helped thousands of sales pros have better sales conversations every day.

Gong

New Call

Push engagement events into Gong when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects)

Add a "Content Shared" Event Into Gong's Activity Timeline

Push engagement events into Gong when content is viewed by an external participant (for example, a contract was “viewed” by the prospect)

Add a "Content Viewed" Event Into Gong's Activity Timeline

Push engagement events into Gong when a content is engaged by an external participant (for example, a contract was “signed” by the prospect)

Add a "Custom Action" Event Into Gong's Activity Timeline

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

Formatter by Zapier

Work with dates and times to change formatting or add/subtract time (with line-item support).

Date / Time

Work with numeric data to do math operations, reformat currencies, and more (with line-item support).

Numbers

Work with text data to find & replace, capitalize, remove HTML, and more (with line-item support).

Text

Various utilities like "choose value from list" or "look up in table" (with line-item support).

Utilities

ChatGPT is an AI tool built by OpenAI that enables conversational automation.

A more powerful OpenAI integration is available here: https://zapier.com/apps/openai/integrations

Find Assistant

Find File

This best matches a query string (like "big animal") to a list of document strings (like "mouse", "cat", "buffalo", and "blue whale").

Search Embeddings

Find or Create Assistant

Find or Create File

Upload an image and send a message or question about it.

Analyze Image Content With Vision

Generate an analysis of the overall sentiment of a block of text.

Analyze Text Sentiment

Sends a Chat to OpenAI and generate a Completion, optionally storing messages as we do.

Conversation

Classifies if text is potentially harmful.

Check Moderations

Classify your text into one of your provided categories.

Classify Text

Create Assistant

Sends a message to ChatGPT and generates a response, optionally storing the message history for a continuous conversation.

Conversation With Assistant

Creates a new transcription, using Whisper, from an audio or video file.

Create Transcription

Create Vector Store

Sends unstructured text and returns structured data using OpenAI's "Function Calling" capability.

Extract Structured Data

Generate An Image With DALL-E

Sends a prompt to OpenAI and generates a completion. _Note:_ this uses the legacy OpenAI Completions API. We recommend using `Conversation` or `Conversation With Assistant` actions instead, which are powered by the latest OpenAI APIs.

Send Prompt

Enter a block of text and generate a summary.

Summarize Text

Convert Text to Speech

Create Translation

Uploads a file so it can be used with assistants or fine-tuning.

Upload File

Writes the content of an email based on your provided prompt for use in a subsequent step.

Write an Email

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Triggers when a new message is posted to any public channel.

New Public Message Posted Anywhere

New Channel

Triggers when a new message is posted to a specific #channel you choose.

New Message Posted to Channel

Triggers when a custom emoji has been added to a team.

New Team Custom Emoji

Triggers when a new file is uploaded to your workspace.

New File

Triggers when a username or highlight word is mentioned in a public #channel.

New Mention

Triggers when a new message is found that matches the query.

New Message From Query

Triggers when a new message is posted to a specific #private-channel or multi-dm.

New Message Posted to Private Channel

Triggers when a Message is pushed from Slack.

New Pushed Message

Triggers when a reaction (aka reactji) is added to a message in a public #channel.

New Reaction Added

New Saved Message

Triggers when a new Slack user is created / first joins your org.

New User

Finds a Slack message using the Slack Search feature.

Find Message

Finds a user by matching against their email instead of their username.

Find User by Email

Find User by ID

Finds a user by matching against their real name instead of their username.

Find User by Name

Find User by Username

Adds a reminder for yourself or a teammate, just like the `/remind` slash command.

Add Reminder

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Invite User to Channel

Posts a message to the specific #channel you choose. Message delivery can be scheduled for later.

Send Channel Message

Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

Send Direct Message

Create Channel

Post a new message to a private channel you choose. Can also schedule a message for later.

Send Private Channel Message

Set Channel Topic

Update basic profile fields such as name or title

Update Profile

Sets your Slack status to the given text and emoji.

Set Status

Invite a new User to your Slack workspace. Uses legacy tokens.

Invite New User

Summarize Gong calls using ChatGPT

Ever missed an important meeting and don't want to listen to the entire recording? Save yourself the time with this Zap, which when triggered, creates a meeting transcript with OpenAI's Whisper, uploads the text to Dropbox, then creates a detailed summary of the meeting with ChatGPT. Finally, the Zap will share the summary in Slack as a channel message. Never miss important information or tasks again.

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.

Dropbox

Triggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 6000.

New Folder

Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.

New File in Folder

Triggers when a new file is added or updated in a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.

New or Updated File

Finds a folder by name. Make sure the number of files/folders in the watched folder does not exceed 6000.

Find Folder

Search for a specific file by name. Make sure the number of files/folders in the watched folder does not exceed 6000.

Searches for files in a folder that match a search term in the contents or name. Requires a Dropbox Business account.

Find File (Content Search)

Delete File

Delete Folder

Creates a brand new folder at the path you specify.

Create Folder

Upload an existing file or attachment not bigger than 500 MB.

Moves a file to a new location at the path you specify.

Move File

Creates a brand new text file from plain text content you specify.

Create Text File

Adds a new line to an existing text file, or creates a file if it doesn't exist.

Create or Append to Text File

Rename File

Create Shared Link

Create meeting transcripts and summaries with ChatGPT from audio files

This integration automatically prompts OpenAI with the details included in each new Typeform entry. Then response is then relayed to a specified Slack channel, enhancing your team communication with text, images, or other comments relating to your latest form data.

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

Typeform

New Entry

Retrieves ALL file(s) of a given form that are uploaded as part of form submission.

Retrieve ALL Files

Lookup Responses

Create an Empty Form

Duplicates an Existing Form

Update Dropdown, Multiple Choice or Ranking Question Options

Send Slack channel messages with ChatGPT responses generated from new Typeform entries

Use the power of AI and automation to make the most out of your Typeform responses. Whenever you receive a new Typeform submission, ChatGPT will analyze it according to your instructions, then send it to a Google Sheet.

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Google Sheets

Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

New Spreadsheet Row (Team Drive)

Triggers when a new row is added to the bottom of a spreadsheet.

New Spreadsheet Row

Triggers when a new spreadsheet is created.

New Spreadsheet

Triggers when a new row is added or modified in a spreadsheet - works best with Team Drives.

New or Updated Spreadsheet Row (Team Drive)

Triggers when a new row is added or modified in a spreadsheet.

New or Updated Spreadsheet Row

Triggers when a worksheet is created in a spreadsheet.

New Worksheet

Find up to 500 rows based on a column and value as line items.

Lookup Spreadsheet Rows (Advanced)

Find Worksheet

Return up to 500 rows as a single JSON value or as line items.

Get Many Spreadsheet Rows (Advanced)

Find a specific spreadsheet row based on a column and value. If found, it returns the entire row. Optionally, create a new row if no match is found.

AI at Zapier: How we use artificial intelligence to streamline work

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