ConditionalVisibility

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App comparisons

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Freshdesk

Zendesk

Whether you choose Freshdesk or Zendesk, both offer excellent omnichannel support options. Here's how they stack up. 

Find out which customer service software is right for your team.

Freshdesk vs. Zendesk: Which should you use? [2025]

Need to ensure your helpdesk has all your customer queries in it? Save time and effort by activating this Jotform Freshdesk integration. Any new submissions you receive to a form on JotFrom will automatically create a new ticket in Freshdesk.

Jotform

Create Freshdesk tickets for new Jotform submissions

Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.

Slack

Get Slack notifications for new Freshdesk tickets

A common use of form software is to allow customers or prospects to ask you questions. If they do that often enough, you'll need a way to manage and respond to those individuals.The Typeform-Zendesk integration makes that easy. You can have new Typeform entries automatically create new tickets for follow up in Zendesk.

Typeform

Create Zendesk tickets from new Typeform entries

If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to handle the data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.

Google Forms

Create Zendesk tickets from new Google Forms responses

Freshdesk vs. Zendesk: Which should you use? [2025]

Find out which customer service software is right for your team.

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