Azure DevOps + Freshdesk
Update work items in Azure DevOps and automatically add notes to tickets in Freshdesk
Keep your customer support team in the loop with this workflow. Whenever there's an update to a work item in Azure DevOps, this workflow will instantly add notes to a related ticket in Freshdesk. This ensures that your support team always has up-to-date information, enhancing their ability to resolve issues efficiently and effectively. Your project management and customer support can now work seamlessly, improving productivity and customer satisfaction.
Keep your customer support team in the loop with this workflow. Whenever there's an update to a work item in Azure DevOps, this workflow will instantly add notes to a related ticket in Freshdesk. This ensures that your support team always has up-to-date information, enhancing their ability to resolve issues efficiently and effectively. Your project management and customer support can now work seamlessly, improving productivity and customer satisfaction.
- When this happens...Updated Work Item
Triggers when a work item is updated.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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