Instantly create a new Helpdesk ticket for a new ChatBot message
Streamline your customer service workflow by automatically generating a ticket in your Helpdesk system whenever you receive a new ChatBot message. This enables you to provide seamless support and resolve issues effectively.
Streamline your customer service workflow by automatically generating a ticket in your Helpdesk system whenever you receive a new ChatBot message. This enables you to provide seamless support and resolve issues effectively.
- When this happens...New Message
Triggers when a user sends a message that triggers the chosen interaction.
- automatically do this!Create Ticket
Creates a new ticket.
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New Message
Triggers when a user sends a message that triggers the chosen interaction.
Try ItTicket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
Try It