HelpDesk Integrations

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Quickly automate HelpDesk integrations with Zapier's templates

Send Slack channel messages for new HelpDesk ticket messages
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HelpDesk + Slack
Create spreadsheet rows in Google Sheets from new HelpDesk tickets
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HelpDesk + Google Sheets
Create Jira Software Cloud issues from new HelpDesk tickets
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HelpDesk + Jira Software Cloud
Create issues in GitHub from new HelpDesk tickets
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HelpDesk + GitHub

Update issues in GitHub when HelpDesk ticket statuses change
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HelpDesk + GitHub

Update issues in Jira Software Cloud when HelpDesk ticket statuses change
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HelpDesk + Jira Software Cloud

Send Slack channel messages for new HelpDesk ticket messages

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HelpDesk + Slack

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

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HelpDesk + Google Sheets

Create Jira Software Cloud issues from new HelpDesk tickets

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HelpDesk + Jira Software Cloud

Create issues in GitHub from new HelpDesk tickets

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HelpDesk + GitHub

Update issues in GitHub when HelpDesk ticket statuses change

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HelpDesk + GitHub

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

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HelpDesk + Jira Software Cloud

Supported triggers and actions

What does this mean?

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
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Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
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Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
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- IDRequired
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write

- IDRequired
- TagsRequired
Action
Write
- Transaction IDRequired
- File contentRequired
- File name
Action
Write

- ID
- Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write

Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
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New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
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- Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- IDRequired
- Ticket followers (agents)Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search

About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Learn more

Related categories

Customer Support

HelpDesk Integrations

Do more with HelpDesk integrations

Google Sheets

Jira Software Cloud

ChatBot

Google Forms

Discord

monday.com

HubSpot

Salesforce

Wufoo

Google Sheets

Jira Software Cloud

ChatBot

Google Forms

Discord

monday.com

Google Sheets

Jira Software Cloud

ChatBot

Google Forms

Discord

monday.com

HubSpot

Salesforce

Wufoo

Join millions worldwide who automate their work using Zapier

Send Slack channel messages for new HelpDesk ticket messages

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Create Jira Software Cloud issues from new HelpDesk tickets

Create issues in GitHub from new HelpDesk tickets

Update issues in GitHub when HelpDesk ticket statuses change

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

Send Slack channel messages for new HelpDesk ticket messages

Create spreadsheet rows in Google Sheets from new HelpDesk tickets

Create Jira Software Cloud issues from new HelpDesk tickets

Create issues in GitHub from new HelpDesk tickets

Update issues in GitHub when HelpDesk ticket statuses change

Update issues in Jira Software Cloud when HelpDesk ticket statuses change

New Ticket

Ticket Followers Changed

Ticket Priority Changed

Ticket Tags Changed

Update Ticket / Send Reply

Add Tags to Ticket

Upload Attachment During Transaction

Find or Create Ticket

Ticket Assignment Changed

New Message in a Ticket

Ticket Status Changed

Create Ticket

Add Followers to Ticket

Create Upload Transaction

Find Tickets

About HelpDesk

Related categories

Popular HelpDesk Integrations

Popular HelpDesk Integrations