GitHub + HelpDesk

Create issues in GitHub from new HelpDesk tickets

Create a GitHub Issue when you get a new ticket in HelpDesk.

When this happens...
New Ticket
Triggers when a new support ticket is created.
TriggerInstant
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Create Issue
Triggers when a new issue is created in a specific repo.
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Supported triggers and actions

What does this mean?

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
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Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
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Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
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- IDRequired
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write

- IDRequired
- TagsRequired
Action
Write
- Transaction IDRequired
- File contentRequired
- File name
Action
Write

- ID
- Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write
- RepoRequired
Trigger
Scheduled
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- RepoRequired
- Head
Trigger
Scheduled
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- Which gists?
Trigger
Scheduled
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- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Scheduled
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New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Scheduled
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- Repo
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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New Repository
Triggers when a new repository is created.
Trigger
Scheduled
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New Team
Triggers when you are added to a team.
Trigger
Scheduled
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- RepoRequired
- BodyRequired
- Issue or Pull requestRequired
Action
Write
- Gist FilenameRequired
- Content of the GistRequired
- Description
- Make Gist Public?
Action
Write
- RepoRequired
- TitleRequired
- Body
- HeadRequired
- BaseRequired
- Instant Merge
Action
Write
- RepoRequired
- Pull RequestRequired
- Comment
- ActionRequired
- Commit SHA
Action
Write
- RepoRequired
- Pull RequestRequired
- Title
- Body
- State
- Base
Action
Write
- NameRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
Action
Search
- Name (Login)
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
- TitleRequired
- Body
- HeadRequired
- BaseRequired
- Instant Merge
Action
Search or write

Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
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New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
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- Requester emailRequired
- Requester name
- Ticket subjectRequired
- Message textRequired
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- IDRequired
- Ticket followers (agents)Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search
- RepoRequired
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- RepoRequired
- Issue Only
Trigger
Scheduled
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- Actor of EventRequired
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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New Organization
Triggers when a new organization is created.
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- Who is requested to review?
- Repo
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
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- RepoRequired
- Branch NameRequired
Action
Write
- RepoRequired
- TitleRequired
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Emoji
- Status Message
- Expires At
- Limited Availability
- Organization ID
Action
Write
- RepoRequired
- IssueRequired
- Title
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Organization NameRequired
- User Name (Login)Required
Action
Search
- Organization or User Name
- Repository NameRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
- TitleRequired
- Body
- Assignee
- Milestone
- Labels
Action
Search or write

About GitHub

GitHub is the perfect place to share code and work collaboratively on private and open source software.

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HelpDesk is a ticketing software for effortless customer support

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GitHub + HelpDesk

Create issues in GitHub from new HelpDesk tickets

New Ticket

Ticket Followers Changed

Ticket Priority Changed

Ticket Tags Changed

Update Ticket / Send Reply

Add Tags to Ticket

Upload Attachment During Transaction

Find or Create Ticket

New Collaborator

New Commit

New Gist

New Issue

New Mention

New Notification

New Pull Request

New Repository

New Team

Create Comment

Create Gist

Create Pull Request

Submit Review

Update Pull Request

Find Organization

Find Issue

Find User

Find or Create a Pull Request

Ticket Assignment Changed

New Message in a Ticket

Ticket Status Changed

Create Ticket

Add Followers to Ticket

Create Upload Transaction

Find Tickets

New Branch

New Commit Comment

New Repo Event

New Global Event

New Label

New Milestone

New Organization

New Release

New Review Request

New Watcher

Delete Branch

Create Issue

Set Profile Status

Update Issue

Check Organization Membership

Find Repository

Find Pull Request

Find or Create an Issue

About GitHub

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About HelpDesk

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