Create tickets in ConnectWise Manage from new chat messages in Microsoft Teams
Stay ahead with your customer inquiries by instantly transforming new chat messages in Microsoft Teams into tickets in ConnectWise Manage. This workflow will ensure every customer communication is tracked effectively and professionally, minimizing the chance of missed opportunities. Enhance your customer service efficiency while maintaining clear and organized records in a seamless, user-friendly way.
Stay ahead with your customer inquiries by instantly transforming new chat messages in Microsoft Teams into tickets in ConnectWise Manage. This workflow will ensure every customer communication is tracked effectively and professionally, minimizing the chance of missed opportunities. Enhance your customer service efficiency while maintaining clear and organized records in a seamless, user-friendly way.
- When this happens...New Chat Message
Triggers when a new message is received in a chat.
- automatically do this!Create Ticket
Creates a new service desk or project ticket.
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