Crisp + Google Sheets

Add new Crisp conversations to Google Sheets as rows

Effortlessly keep track of new conversations in Crisp with this workflow that adds a new row to your Google Sheets spreadsheet each time a conversation starts. Stay organized and eliminate manual copy-pasting, allowing you to focus on important customer interactions and maintain up-to-date records in an efficient manner.

Effortlessly keep track of new conversations in Crisp with this workflow that adds a new row to your Google Sheets spreadsheet each time a conversation starts. Stay organized and eliminate manual copy-pasting, allowing you to focus on important customer interactions and maintain up-to-date records in an efficient manner.

  1. When this happens...
    CrispCrisp
    New Conversation

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
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crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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