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Crisp + Google Sheets

Track Crisp conversation status changes by creating new rows in Google Sheets

Keep your customer interactions neatly documented with this Crisp to Google Sheets workflow. Whenever a conversation status changes in Crisp, this process will create a new spreadsheet row in Google Sheets, helping you maintain a comprehensive record of customer engagement. Streamline your customer service operations by letting this automation handle your data tracking.

Keep your customer interactions neatly documented with this Crisp to Google Sheets workflow. Whenever a conversation status changes in Crisp, this process will create a new spreadsheet row in Google Sheets, helping you maintain a comprehensive record of customer engagement. Streamline your customer service operations by letting this automation handle your data tracking.

  1. When this happens...
    CrispCrisp
    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
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crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreHelp

Related categories

  • Customer Support
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

Related categories

  • Google
  • Spreadsheets

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Related Zap Templates

Related Zap Templates

 

  • Add new Crisp contacts to Google Sheets rows
  • Create multiple rows in Google Sheets for new contacts in Crisp

 

  • Add new Crisp conversations to Google Sheets as rows
  • Update Google Sheets rows whenever Crisp conversation data changes