Crisp + Google Sheets

Log incoming Crisp messages by creating new rows in Google Sheets

Ensure you never miss an important message in Crisp again with this handy automation. Once set up, this workflow springs into action each time you receive a new incoming message in Crisp, creating a new row in Google Sheets to log the message accordingly. It's an efficient tool for maintaining a precise record in your Sheets, ensuring you stay updated on every interaction.

Ensure you never miss an important message in Crisp again with this handy automation. Once set up, this workflow springs into action each time you receive a new incoming message in Crisp, creating a new row in Google Sheets to log the message accordingly. It's an efficient tool for maintaining a precise record in your Sheets, ensuring you stay updated on every interaction.

  1. When this happens...
    CrispCrisp
    Message Incoming

    Triggers when a visitor sends a message.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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