Email by Zapier + Zendesk

Create Zendesk tickets from new inbound emails

Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Zapier integration to automatically create tickets in Zendesk from new inbound emails.

Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Zapier integration to automatically create tickets in Zendesk from new inbound emails.

  1. When this happens...
    Email by ZapierEmail by Zapier
    New Inbound Email

    Triggers when an email is forwarded to your own custom zapiermail.com address.

    TriggerInstant
  2. automatically do this!
     logo logo
    ActionWrite
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Supported triggers and actions

    • Email AddressRequired

    Trigger
    Instant
    Try It
    • Free Test Limitation

    • ToRequired

    • SubjectRequired

    • Body (HTML or Plain)Required

    • Attachment

    • From Name

    • Reply To

    • Cc

    • Bcc

    • Force Linebreaks?

    • Enable read receipts?

    Action
    Write
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Learn more

Related categories

  • Email
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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