Microsoft Excel + Zendesk

Manage new Zendesk tickets by adding rows in Microsoft Excel

Streamline your customer service and data tracking with this efficient workflow. Whenever there's a new ticket in Zendesk, the data will be swiftly added as a row in your connected Microsoft Excel spreadsheet. No more manual data transfer, helping you save valuable time and allowing you to focus more on resolving customer concerns. This is a game-changer for those aiming to improve their helpdesk efficiency.

Streamline your customer service and data tracking with this efficient workflow. Whenever there's a new ticket in Zendesk, the data will be swiftly added as a row in your connected Microsoft Excel spreadsheet. No more manual data transfer, helping you save valuable time and allowing you to focus more on resolving customer concerns. This is a game-changer for those aiming to improve their helpdesk efficiency.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row

    Adds a new row to the end of a worksheet.

    ActionWrite
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Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
excel logo
excel logo

About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.

Related categories

  • Microsoft
  • Spreadsheets

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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