Freshservice + Microsoft Teams
Send channel messages in Microsoft Teams for new tickets in Freshservice
Boost your service response time with an efficient workflow that links Freshservice with Microsoft Teams. This setup springs into action whenever there's a new ticket in Freshservice, instantly sending a channel message in Microsoft Teams. Streamline your IT support and ensure that no ticket goes unnoticed, maintaining optimal communication within your team.
Boost your service response time with an efficient workflow that links Freshservice with Microsoft Teams. This setup springs into action whenever there's a new ticket in Freshservice, instantly sending a channel message in Microsoft Teams. Streamline your IT support and ensure that no ticket goes unnoticed, maintaining optimal communication within your team.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information
