Freshservice + monday.com

Create tickets in Freshservice for new items in monday.com boards

Streamline your task management with this easy workflow between monday.com and Freshservice. Whenever a new item is added to your board on monday.com, a corresponding ticket will be created in Freshservice immediately, keeping your customer support tasks organized and easily trackable. Benefit from this efficient process to stay on top of your customer issues and improve resolution times.

Streamline your task management with this easy workflow between monday.com and Freshservice. Whenever a new item is added to your board on monday.com, a corresponding ticket will be created in Freshservice immediately, keeping your customer support tasks organized and easily trackable. Benefit from this efficient process to stay on top of your customer issues and improve resolution times.

  1. When this happens...
    monday.commonday.com
    New Item in Board

    Triggers when an item is created in a specific board.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Board IDRequired

    Trigger
    Instant
    Try It
  • monday.com triggers, actions, and search

    New Board

    Triggers when a new board is created.

    Trigger
    Scheduled
    Try It
    • Board IDRequired

    • Column IDsRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    • Column IDRequired

    Trigger
    Instant
    Try It
  • monday.com triggers, actions, and search

    New User

    Triggers when a new user joins your monday.com account.

    Trigger
    Scheduled
    Try It
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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Related categories

  • Server Monitoring
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monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Help

Related categories

  • Project Management

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