Start conversations in Help Scout from new emails in Gmail
Stay organized and promptly respond to your inbox with this workflow. When a new email lands in your Gmail, it immediately sets up a new conversation in Help Scout. This automation ensures no customer inquiry goes unanswered, resulting in efficient email management and improved customer satisfaction.
Stay organized and promptly respond to your inbox with this workflow. When a new email lands in your Gmail, it immediately sets up a new conversation in Help Scout. This automation ensures no customer inquiry goes unanswered, resulting in efficient email management and improved customer satisfaction.
- When this happens...New Email
Triggers when a new email appears in the specified mailbox.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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