Gmail + Help Scout
Create conversations in Help Scout from new emails matching search in Gmail
Streamline your customer service process with this seamless workflow. When you receive a new email in Gmail that matches your chosen search criteria, a new conversation is immediately created in Help Scout. This automation ensures that your team never misses important customer emails and can respond quickly and efficiently, enhancing customer satisfaction and retention.
Streamline your customer service process with this seamless workflow. When you receive a new email in Gmail that matches your chosen search criteria, a new conversation is immediately created in Help Scout. This automation ensures that your team never misses important customer emails and can respond quickly and efficiently, enhancing customer satisfaction and retention.
- When this happens...New Email Matching Search
Triggers when you receive a new email that matches a search string you provide.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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