Gmail + Help Scout
Add starred Gmail messages as Help Scout conversations [Business Gmail Accounts Only]
If your customers occasionally send support requests to your Gmail instead of your support address, use this integration to create new conversations in Help Desk straight from your inbox. That way, you can have all your customer conversations in one centralized place.
If your customers occasionally send support requests to your Gmail instead of your support address, use this integration to create new conversations in Help Desk straight from your inbox. That way, you can have all your customer conversations in one centralized place.
- When this happens...New Starred Email
Triggers when you receive a new email and star it within two days.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
- Free forever for core features
- 14 day trial for premium features & apps
About Gmail
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
