Gmail + Jira Service Management

Send emails in Gmail for updated requests in Jira Service Management

Stay on top of your Jira Service Management updates by sending an email through Gmail every time a request is updated in Jira. This seamless workflow ensures you and your team remain informed on the latest modifications in real-time, enhancing communication and streamlining collaboration. Cut out manual updates and keep your projects on track with this automation.

When this happens...
Updated Request
Triggers when a request is updated.
TriggerScheduled
automatically do this!
Send Email
Triggers when a new email appears in the specified mailbox.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

- SiteRequired
- ProjectRequired
Trigger
Scheduled
Try It
- SiteRequired
- ProjectRequired
- Request TypeRequired
Action
Write
- Label or mailbox
- Search keywords
Trigger
Scheduled
Try It
- Label or mailboxRequired
Trigger
Scheduled
Try It
- Search keywordsRequired
Trigger
Scheduled
Try It

- Label/Mailbox
Trigger
Scheduled
Try It
- Email message to be DeletedRequired
Action
Write

- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Body type
- BodyRequired
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write

- SiteRequired
- ProjectRequired
Trigger
Scheduled
Try It
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
New Label
Triggers when you add a new label.
Trigger
Scheduled
Try It
- Label or mailbox
Trigger
Scheduled
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Scheduled
Try It
- Label
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more Help

Related categories

Similar apps

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Help

Related categories

Customer Support

Related Zap Templates

Create new Jira Service Management requests from new Gmail emails

Gmail + Jira Service Management

Send emails in Gmail for updated requests in Jira Service Management

New Request

Create Request

New Attachment

Label or mailbox

Search keywords

New Labeled Email

New Email Matching Search

New Thread

Label/Mailbox

Delete Email

Create Draft Reply

Trigger Instructions

To

Cc

Bcc

From

From Name

Body type

Add signature default

Label or mailbox

Attachments

Send Email

To

Cc

Bcc

From

From Name

Reply To

Body type

Add signature default

Label or mailbox

Attachments

Reply to Email

Trigger Instructions

To

Cc

Bcc

From

From Name

Reply To

Body type

Label or mailbox

Attachments

Find or Send Email

To

Cc

Bcc

From

From Name

Reply To

Body type

Add signature default

Label or mailbox

Attachments

Updated Request

API Request (Beta)

Api Docs Info

Query String Parameters

Headers

Additional Request Headers

Body

New Label

New Email

Label or mailbox

New Starred Email

Add Label to Email

Label

Create Draft

Recipient Instructions

To

Cc

Bcc

From

From Name

Body type

Add signature default

Label or mailbox

Attachments