Gmail + Jira Service Management

"turn new labeled Gmail emails into requests in Jira Service Management"

Streamline your ticketing process with this convenient workflow. Whenever you receive a new email with a specific label in Gmail, it will create a new request in Jira Service Management. This integration makes it easy to track and manage email-based requests in a systematic way, saving your team valuable time and ensuring nothing slips through the cracks.

Streamline your ticketing process with this convenient workflow. Whenever you receive a new email with a specific label in Gmail, it will create a new request in Jira Service Management. This integration makes it easy to track and manage email-based requests in a systematic way, saving your team valuable time and ensuring nothing slips through the cracks.

  1. When this happens...
    GmailGmail
    New Labeled Email

    Triggers when you label an email.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • Label or mailbox

    • Search keywords

    Trigger
    Scheduled
    Try It
    • Label or mailboxRequired

    Trigger
    Scheduled
    Try It
    • Search keywordsRequired

    Trigger
    Scheduled
    Try It
    • Label/Mailbox

    Trigger
    Scheduled
    Try It
gmail logo
gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn more

Related categories

  • Email
  • Google

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support