Gmail + Jira Service Management

Create new requests in Jira Service Management from new matching emails in Gmail

Streamline your issue resolution process with this quick automation. When you receive an email in Gmail that matches a specific search, this workflow will instantly create a request in Jira Service Management. This can help ensure pressing issues are promptly attended to, improving your response time and efficiency. Use this workflow to stay on top of critical emails and requests without the need for manual inputs.

Streamline your issue resolution process with this quick automation. When you receive an email in Gmail that matches a specific search, this workflow will instantly create a request in Jira Service Management. This can help ensure pressing issues are promptly attended to, improving your response time and efficiency. Use this workflow to stay on top of critical emails and requests without the need for manual inputs.

  1. When this happens...
    GmailGmail
    New Email Matching Search

    Triggers when you receive a new email that matches a search string you provide.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • Label or mailbox

    • Search keywords

    Trigger
    Scheduled
    Try It
    • Label or mailboxRequired

    Trigger
    Scheduled
    Try It
    • Search keywordsRequired

    Trigger
    Scheduled
    Try It
    • Label/Mailbox

    Trigger
    Scheduled
    Try It
gmail logo
gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn more

Related categories

  • Email
  • Google

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support