Google Sheets + Intercom

Log Intercom conversations in Google Sheets

Automatically log and organize your customer interactions with this integration. When a conversation is closed in Intercom, a new row is created in a Google Sheets spreadsheet. This ensures all your closed conversations are documented, making it easier to track and analyze customer interactions over time, improving record-keeping and data analysis.

Automatically log and organize your customer interactions with this integration. When a conversation is closed in Intercom, a new row is created in a Google Sheets spreadsheet. This ensures all your closed conversations are documented, making it easier to track and analyze customer interactions over time, improving record-keeping and data analysis.

  1. When this happens...
    IntercomIntercom
    New Closed Conversation

    Triggers when you close a Conversation.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Lead

    Triggers when a new Lead is created.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Company

    Triggers when a new Company is created.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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