Google Sheets + Intercom

Reply to Intercom conversations when new or updated rows are detected in Google Sheets

Stay on top of your customer conversations with this seamless workflow. As you input new or modify existing data in Google Sheets, the same updates are immediately reflected in your Intercom conversations. This ensures that your interaction with customers is always informed by the latest data, facilitating efficient and data-driven communication. It's a comprehensive solution for maintaining up-to-date customer conversations based on real-time data updates.

Stay on top of your customer conversations with this seamless workflow. As you input new or modify existing data in Google Sheets, the same updates are immediately reflected in your Intercom conversations. This ensures that your interaction with customers is always informed by the latest data, facilitating efficient and data-driven communication. It's a comprehensive solution for maintaining up-to-date customer conversations based on real-time data updates.

  1. When this happens...
    Google SheetsGoogle Sheets
    New or Updated Spreadsheet Row

    Triggered when a new row is added or modified in a spreadsheet.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Reply to Conversation

    Adds a reply or note to an existing Conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Action
    Write
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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