Google Sheets + Zendesk + Nightfall DLP

Scan for sensitive data in Nightfall and create Google Sheets spreadsheet rows from new Zendesk tickets

When new tickets are created in Zendesk, scan the tickets in real-time for sensitive data using Nightfall DLP, and log any findings in Google Sheets spreadsheet rows. Use Nightfall DLP to check if PII, PHI, and any other sensitive data exist in the Zendesk ticket so you can take action immediately.

When new tickets are created in Zendesk, scan the tickets in real-time for sensitive data using Nightfall DLP, and log any findings in Google Sheets spreadsheet rows. Use Nightfall DLP to check if PII, PHI, and any other sensitive data exist in the Zendesk ticket so you can take action immediately.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this...
    Nightfall DLPNightfall DLP
    Scan for Sensitive Data

    Scan and classify sensitive data.

    ActionSearch
  3. then do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Condition Set UUIDRequired

    • Text Payload to ScanRequired

    Action
    Search
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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nightfall-dlp logo
nightfall-dlp logo

About Nightfall DLP

Data loss prevention & data classification for security & compliance.

Related categories

  • Security & Identity Tools