Help Scout + Trello

Create Trello cards when tags are updated in Help Scout

Keep your customer support and project management in sync with this streamlined workflow. When tags are updated in Help Scout, a new card will be created in Trello, ensuring that your team is always up-to-date with customer inquiries and issues. Simplify your process and enhance teamwork with this seamless integration between Help Scout and Trello.

Keep your customer support and project management in sync with this streamlined workflow. When tags are updated in Help Scout, a new card will be created in Trello, ensuring that your team is always up-to-date with customer inquiries and issues. Simplify your process and enhance teamwork with this seamless integration between Help Scout and Trello.

  1. When this happens...
    Help ScoutHelp Scout
    Tags Updated

    Triggers when conversation tags are updated.

    TriggerInstant
  2. automatically do this!
    TrelloTrello
    Create Card

    Triggers when a new card is added.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Tender Support integrationsTender Support integrations

Tender Support

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn more

Related categories

  • Project Management

Similar apps

Planview AgilePlace integrationsPlanview AgilePlace integrations

Planview AgilePlace

Project Management
Kanban Tool integrationsKanban Tool integrations

Kanban Tool

Project Management
MeisterTask integrationsMeisterTask integrations

MeisterTask

Project Management