Help Scout + Trello
Start new Help Scout conversations when cards are moved to a list in Trello
Streamline your customer service with this efficient workflow. When a card is moved to a specific list in your Trello board, a new conversation is started in Help Scout. This ensures prompt communication with your clients and helps keep your customer service team updated about the progress in Trello, thereby enhancing response times and maintaining high-quality customer relations.
Streamline your customer service with this efficient workflow. When a card is moved to a specific list in your Trello board, a new conversation is started in Help Scout. This ensures prompt communication with your clients and helps keep your customer service team updated about the progress in Trello, thereby enhancing response times and maintaining high-quality customer relations.
- When this happens...Card Moved to List
Triggers when a Card is moved to a List in Trello, inside the same Board.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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