Intercom + ServiceNow
Create record in ServiceNow for every new closed conversation in Intercom
Improve your customer service management with this efficient workflow. When a conversation gets closed in Intercom, it immediately creates a record in ServiceNow. This process not only documents resolutions but also enhances accuracy and speed. Experience a streamlined and organized approach to managing client interactions.
Improve your customer service management with this efficient workflow. When a conversation gets closed in Intercom, it immediately creates a record in ServiceNow. This process not only documents resolutions but also enhances accuracy and speed. Experience a streamlined and organized approach to managing client interactions.
- When this happens...New Closed Conversation
Triggers when you close a Conversation.
- automatically do this!Create Record
Triggers when a new record is created.
- Free forever for core features
- 14 day trial for premium features & apps
About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Related categories
About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).