InvGate Service Desk + WhatsApp Notifications

Send messages in WhatsApp Notifications for new automated action executions in InvGate Service Desk

Streamline your Service Desk processes with this effortless workflow. Whenever a new automated action is executed in InvGate Service Desk, a message will be promptly sent via WhatsApp Notifications. Enhance your team's communication and response time, making your service desk management more efficient and responsive.

Streamline your Service Desk processes with this effortless workflow. Whenever a new automated action is executed in InvGate Service Desk, a message will be promptly sent via WhatsApp Notifications. Enhance your team's communication and response time, making your service desk management more efficient and responsive.

  1. When this happens...
    InvGate Service DeskInvGate Service Desk
    New Automated Action Execution

    Triggers when a particular Automated Action is executed.

    TriggerScheduled
  2. automatically do this!
    WhatsApp NotificationsWhatsApp Notifications
    Send Message

    Sends a message to a WhatsApp user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • InvGate Service Desk triggers, actions, and search

    New Automated Action

    Triggers when a new Automated Action is defined.

    Trigger
    Scheduled
    Try It
  • InvGate Service Desk triggers, actions, and search

    New Request

    Triggers when a new request is created.

    Trigger
    Scheduled
    Try It
    • TitleRequired

    • DescriptionRequired

    • CategoryRequired

    • CreatorRequired

    • TypeRequired

    • CustomerRequired

    • PriorityRequired

    Action
    Write
    • UsernameRequired

    • First NameRequired

    • Last NameRequired

    • EmailRequired

    Action
    Write
    • Automated ActionRequired

    Trigger
    Scheduled
    Try It
    • RequestRequired

    Trigger
    Scheduled
    Try It
    • Request where you want to commentRequired

    • CommentRequired

    • Author of this commentRequired

    • Is Solution

    • Customer Visible

    Action
    Write
    • Request identifierRequired

    Action
    Search
invgate-service-desk logo
invgate-service-desk logo

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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Related categories

  • Customer Support
whatsapp-notifications logo
whatsapp-notifications logo

About WhatsApp Notifications

Receive notifications on WhatsApp.
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Related categories

  • Communication
  • Notifications
  • Phone & SMS