InvGate Service Desk + WhatsApp Notifications

Send messages in WhatsApp Notifications for new automated actions in InvGate Service Desk

Activate this workflow to send WhatsApp Notifications whenever there's a New Automated Action in your InvGate Service Desk. It enables instant communication of Service Desk updates via WhatsApp for superior efficiency. Simplify your communication process and stay abreast of important actions in one convenient platform.

Activate this workflow to send WhatsApp Notifications whenever there's a New Automated Action in your InvGate Service Desk. It enables instant communication of Service Desk updates via WhatsApp for superior efficiency. Simplify your communication process and stay abreast of important actions in one convenient platform.

  1. When this happens...
    InvGate Service DeskInvGate Service Desk
    New Automated Action

    Triggers when a new Automated Action is defined.

    TriggerScheduled
  2. automatically do this!
    WhatsApp NotificationsWhatsApp Notifications
    Send Message

    Sends a message to a WhatsApp user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • InvGate Service Desk triggers, actions, and search

    New Automated Action

    Triggers when a new Automated Action is defined.

    Trigger
    Scheduled
    Try It
  • InvGate Service Desk triggers, actions, and search

    New Request

    Triggers when a new request is created.

    Trigger
    Scheduled
    Try It
    • TitleRequired

    • DescriptionRequired

    • CategoryRequired

    • CreatorRequired

    • TypeRequired

    • CustomerRequired

    • PriorityRequired

    Action
    Write
    • UsernameRequired

    • First NameRequired

    • Last NameRequired

    • EmailRequired

    Action
    Write
    • Automated ActionRequired

    Trigger
    Scheduled
    Try It
    • RequestRequired

    Trigger
    Scheduled
    Try It
    • Request where you want to commentRequired

    • CommentRequired

    • Author of this commentRequired

    • Is Solution

    • Customer Visible

    Action
    Write
    • Request identifierRequired

    Action
    Search
invgate-service-desk logo
invgate-service-desk logo

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Related categories

  • Customer Support
whatsapp-notifications logo
whatsapp-notifications logo

About WhatsApp Notifications

Receive notifications on WhatsApp.

Related categories

  • Communication
  • Notifications
  • Phone & SMS