Jira Service Management + ManageEngine ServiceDesk Plus Cloud

Create ServiceDesk Plus Cloud requests for new Jira Service Management request updates

This integration will create new requests in ServiceDesk Plus Cloud each time a request is updated in Jira Service Management.

This integration will create new requests in ServiceDesk Plus Cloud each time a request is updated in Jira Service Management.

  1. When this happens...
    Jira Service ManagementJira Service Management
    Updated Request

    Triggers when a request is updated.

    TriggerScheduled
  2. automatically do this!
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    Create Request

    Creates a new request.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • Service Desk InstanceRequired

    • Name

    • Product

    • State

    • Vendor

    • Site

    • Purchase Cost

    • Asset Tag

    • Location

    Trigger
    Scheduled
    Try It
    • Service Desk InstanceRequired

    • Subject

    • Requester

    • Status

    • Technician (email address)

    • Site

    • Group

    • Priority

    • Urgency

    • Impact

    • Mode

    • Category

    • Sub Category

    • Item

    • Asset

    Trigger
    Scheduled
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity