Connect Jira Service Management and ManageEngine ServiceDesk Plus Cloud to unlock the power of automation
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Choose a Trigger
Choose an Action
Set up your first integration
Quickly connect Jira Service Management to ManageEngine ServiceDesk Plus Cloud with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Jira Service Management with ManageEngine ServiceDesk Plus Cloud - no code necessary. See how you can get setup in minutes.
Select a trigger from Jira Service Management
A trigger is an event that starts your Zap and runs the workflow. For example, with Jira Service Management, a trigger could be "New Request."
Setup an action from ManageEngine ServiceDesk Plus Cloud
An action is what takes place after the automation is triggered. For example, with ManageEngine ServiceDesk Plus Cloud, the action could be "Create Announcement."
That’s it! You just connected Jira Service Management to ManageEngine ServiceDesk Plus Cloud
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Connect Jira Service Management and ManageEngine ServiceDesk Plus Cloud to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
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Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- SiteRequired
- ProjectRequired
Try ItTriggerPolling- SiteRequired
- ProjectRequired
- Request TypeRequired
ActionWrite- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Try ItTriggerPolling
- SiteRequired
- ProjectRequired
Try ItTriggerPolling- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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