Jira Service Management + Zendesk
Create Zendesk tickets from new Jira Service Management requests
Manage your customer service more efficiently with this workflow. When a new request arrives in Jira Service Management, it triggers the creation of a ticket in Zendesk. This not only streamlines your process, but also ensures no customer request goes unnoticed. Keep your team focused on resolution, not manual data entry.
Manage your customer service more efficiently with this workflow. When a new request arrives in Jira Service Management, it triggers the creation of a ticket in Zendesk. This not only streamlines your process, but also ensures no customer request goes unnoticed. Keep your team focused on resolution, not manual data entry.
- When this happens...New Request
Triggers when a request is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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