SolarWinds Service Desk + Slack

Create SolarWinds Service Desk incidents from new Slack pushed messages

Stay on top of critical issues in your team's Slack channel by automatically creating incidents in SolarWinds Service Desk. With this workflow, whenever a new pushed message appears in Slack, an incident will be created in SolarWinds Service Desk, ensuring a swift response to any problems. Keep your team informed and improve response times with this seamless automation.

Stay on top of critical issues in your team's Slack channel by automatically creating incidents in SolarWinds Service Desk. With this workflow, whenever a new pushed message appears in Slack, an incident will be created in SolarWinds Service Desk, ensuring a swift response to any problems. Keep your team informed and improve response times with this seamless automation.

  1. When this happens...
    SlackSlack
    New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

    TriggerInstant
  2. automatically do this!
    SolarWinds Service DeskSolarWinds Service Desk
    Create Incident

    Add a new incident to your service desk.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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Related categories

  • Customer Support
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slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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