SolarWinds Service Desk + Slack

Create incidents in SolarWinds Service Desk for new messages posted to Slack channels

When a new message is posted to a Slack channel, enhance your incident monitoring process with this automation that generates an incident within SolarWinds Service Desk. This streamlined workflow ensures every important communication is tracked swiftly in your Service Desk, keeping your team on top of pressing matters without the need to manually relay the information from one app to another.

When a new message is posted to a Slack channel, enhance your incident monitoring process with this automation that generates an incident within SolarWinds Service Desk. This streamlined workflow ensures every important communication is tracked swiftly in your Service Desk, keeping your team on top of pressing matters without the need to manually relay the information from one app to another.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this!
    SolarWinds Service DeskSolarWinds Service Desk
    Create Incident

    Add a new incident to your service desk.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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Related categories

  • Customer Support
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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

Related categories

  • Team Chat

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