SolarWinds Service Desk + Slack

Send private channel messages in Slack for new problems in SolarWinds Service Desk

Stay on top of your service desk issues with this streamlined workflow. When a new problem arises within SolarWinds Service Desk, a message is sent directly to your chosen private Slack channel. This ensures continuous communication and swift problem resolution, minimizing downtime and improving your service quality. Simplify your IT management processes with this efficient automation.

Stay on top of your service desk issues with this streamlined workflow. When a new problem arises within SolarWinds Service Desk, a message is sent directly to your chosen private Slack channel. This ensures continuous communication and swift problem resolution, minimizing downtime and improving your service quality. Simplify your IT management processes with this efficient automation.

  1. When this happens...
    SolarWinds Service DeskSolarWinds Service Desk
    New Problem

    New problem in your service desk.

    TriggerScheduled
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    ActionWrite
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Supported triggers and actions

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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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