ServiceNow + Zendesk
Create tickets in Zendesk for new records in ServiceNow
Keep your customer service streamlined with this efficient workflow. When a new record appears in ServiceNow, a ticket will be promptly created in Zendesk. This automation ensures that no new issues are overlooked, maintaining quick response times and customer satisfaction. Eliminate manual task distractions and focus on what matters most - resolution and service improvement.
Keep your customer service streamlined with this efficient workflow. When a new record appears in ServiceNow, a ticket will be promptly created in Zendesk. This automation ensures that no new issues are overlooked, maintaining quick response times and customer satisfaction. Eliminate manual task distractions and focus on what matters most - resolution and service improvement.
- When this happens...New Record
Triggers when a new record is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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