Alchemer + Zendesk

Create Zendesk tickets from new Alchemer survey responses

Streamline your customer feedback process with this Alchemer and Zendesk workflow. Whenever there's a new survey response in Alchemer, a ticket is instantly created in Zendesk. This automation will ensure customers' responses are immediately attended to, improving your customer service efficiency.

Streamline your customer feedback process with this Alchemer and Zendesk workflow. Whenever there's a new survey response in Alchemer, a ticket is instantly created in Zendesk. This automation will ensure customers' responses are immediately attended to, improving your customer service efficiency.

  1. When this happens...
    AlchemerAlchemer
    New Survey Response

    Triggers when a new Alchemer survey is submitted.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SurveyRequired

    • Only Complete Responses?

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
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surveygizmo logo

About Alchemer

Build surveys, online forms, evaluations, and event registrations quickly, easily, and professionally.
Learn more

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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